eCommerce Manager

About Us - Strength of Nature, U.S.

Strength of Nature(SON) is a USA based company (acquired by Godrej Consumer Products

Limited in 2016) with a strong global presence. It has a compelling portfolio of leading hair

care brands with affordable and innovative products, and has been serving women of

African descent across 50 countries. It is committed to providing value-priced, premiumquality

hair care products to multicultural consumers around the world. Strength of Nature

markets a number of leading brands including African Pride, MegaGrowth, Motions, Just for

Me, TCB, Beautiful Textures, Soft & Beautiful and Dr. Miracles.

What’s it like to work at Godrej?

We want you to be the best that you can be and encourage you to take ownership for your

career. We are looking for aspirational professionals who are motivated by innovation,

creative thinking and collaboration. You will be joining a team of people who have been

raising the bar since day one, thinking fast and acting even faster to make an impact that’s

felt around the world.

POSITION SUMMARY

The eCommerce manager will be responsible for defining and rolling out the eCommerce

and CRM strategy. To be successful, this role requires daily interaction with Brand

Marketing, Creative, Supply Chain/Demand Planning, Customer service and 3rd party

vendors. This position requires a high level of analytical, consumer, interpersonal skills and

requires demonstrated experience managing a commercial plan.

KEY JOB ACCOUNTABILITIES

This position will focus on growing business for Godrej USA’s portfolio of categories and

brands.

As an E-Commerce Manager, you will need to be well versed in setting up and driving

business growth through 3rd party platforms (Amazon, E-retailers) and online and offline

conversion– SEM, Affiliate, on and off platform media.

The role requires a conversion driven mindset. You must be obsessed with granular

results and have an agile test and learn mindset. While building strong commercial plans

is a given you need to be driving conversion at every level of the consumer funnel.

Working in collaboration with the brand team to strategize and execute best in class

digital programs, to meet our brand objectives and business needs.

This includes taking initiative, working cross-functionally, and executing programs from

start to finish with acquisition and retail partners to ensure budget/sales objectives are

achieved. In this role, you will need the ability to multi-task in a fast-paced environment

and manage internal and external resources to bring projects to life, while maintaining a

results driven approach.

Main responsibilities:

- P+L leadership for E-commerce channel

- Relationship management of strategic contacts at retailers such as Amazon Strategic

Partner etc.

- Analysis of category and NPD opportunities.

- Overseeing inventory management and supply co-ordination

- Management of agency buying on platform media e.g. Amazon on platform

- Creative leadership of copy and content on platform in conjunction with brand and

creative team.

PROFESSIONAL REQUIREMENTS

• 5+ years of progressive experience in eCommerce

• Ensures alignment with Marketing, Supply Chain, and Internal teams on content and

timelines.

• Budget planning and reconciliation.

• Project execution and strategy.

• Analyse and report performance, analytics and make recommendations.

• Be accountable for the effectiveness of digital campaigns, programs and partnerships with

third party agencies, media and technology partners.

• Basic Technical knowledge with experience working with 3rd party integrations, tagging

and pixels.

• Willingness to learn new technologies and platforms.

• Strong analytical skills with the ability to provide optimization recommendations.

• Experience with Google Analytics.

• Experience with Amazon seller central and Walmart.com.

• Experience with Amazon on platform media buying.

• Experience with setting up and running profitable D2C sites.

• Excellent organizational skills with avid attention to detail and follow through. Ability to

adapt to change as needed.

• Strong written, verbal and interpersonal communication, negotiation skills.

• Proven ability in successfully running multiple projects.

• Ability to self-motivate, work independently, and as part of a team.

• Clear understanding of full customer journey.

• Manage budgets and optimize campaigns as needed to drive growth with qualified

customers.

• Advanced PC skills (MS Word, Microsoft Outlook Calendar & E-Mail, Excel, Power Point